Ask advice
In this section, users can share advice about making a claim or any other pothole issue. Once a query has been posted it will appear in the list below. By clicking on a query you will be able to see responses from other users, or share your own knowledge by posting a reply.
Post a queryExisting queries:
I have had a claim rejected by my Council's insurers. They state several things, including section 58, and give the last inspection date, etc, etc. They also state that they can confirm that...
How long can it be before you claim - 1 reply 19 07 2011I hit a pothole back in feb/march time and have just discovered this website and its making me want to make an offical claim, the only thing is, with it happening 4 months ago, will that go...
Inspection time frames - 1 reply 12 07 2011I have had a letter declining a claim of an incident on 13th Jan 2011. The claim assessors letter states that the last routine inspection was 7th september 2010 and the normal frequency of...
Richard - 1 reply 11 07 2011Hi I have recently damaged my rear tyre in a pothole that has been marked up in yellow spray for repair. I actally saw the highways dept carrying out the survey around 3 weeks ago, would I...
What is a reasonable time to repair a pothole? - 1 reply 06 07 2011On 9 January 11 my husband hit a pothole which cost £253 to replace the wheel. Kent County Council say they inspected the road on 14 Dec 2010, noted the defect and programmed it for repair. Our...
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