Ask advice
In this section, users can share advice about making a claim or any other pothole issue. Once a query has been posted it will appear in the list below. By clicking on a query you will be able to see responses from other users, or share your own knowledge by posting a reply.
Post a queryExisting queries:
I had a burst tyre and tried to claim against my local authority. They rejected on the basis that they were not aware of the pothole at the time of the incident. After following your advice I...
Pothole damage advice needed - 1 reply 27 11 2011Hello All, On the night of 4th November 2011, I hit a pothole I didnt see, pretty hard on the A13 near Pitsea. I checked the wheels over the next am and did not see any damage, albeit I only...
Response times to a claim - 2 replies 25 11 2011Hi, How long does it take for a response to be responded to once a claim has been submitted? thanks Chris
Witheld info (s39) - 1 reply 04 11 2011Hi I submitted a FOI request after a rejected claim. The reply was that it has been handled under Environmental InformationRegs 2004, not FOIA, and exemption has been claimed by virtue of...
Defect in Nine Days? - 2 replies 02 11 2011Hello, On July 14th of this year, I hit a pothole on the A544 in North Wales, which buckled and cracked my front wheel and blew the front tyre. Reporting the pothole on Conwy County Council's...
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