Pothole Claim

8th September 2011

Two fairly new expensive tyres were damaged due to a large pothole whilst driving in the dark where there were no street lights and after it had been raining and the pothole was full of water. I had to call the AA out to get me out of trouble to get home. I took photos. I sent a full report, copies of the AA reports, copies of the receipt of the tyres that were damaged, a copy of the receipt for the new tyres, photos, to be told that I could not claim because that road is regularly serviced and as such unable to accept any claims because they were up to date on their servicing for this road. I attempted to appeal but to no avail. How do I make a claim now. We are talking about quite a lot of money as the tyres are specialist tyres.

Replies (1)

Potholes.co.uk Expert     posted : 08/09/11 at 10:23 am

Now you need to start gathering information to consider what was known about the road and how effectively it had been inspected and looked after. Have a read of our step by step guide.