any chance of getting my excess from the council

by sellocello

11 Jul 2011

Left front wheel of my car went into a pothole in March. The car was repaired by my insurance company for which I had to pay £350 excess. I have then claimed compensation from the council in the amount of the excess which has been handled by their own insurance company. I just received a letter from the council's insurance company saying that "the road is inspected every 3 months. At the last inspection in February no defects that exceeded intervention levels were recorded at the place." Accordingly they refused my claim. Their 3 monthly inspection frequency seems to be in accordance with the code of practice. Any help to get the excess from the council would be much appreciated.